• setup
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  • babyTEL Cloud PBX

     

    Connect your offices, telecommuters and remote teams anywhere in the world

    • Users can connect their phones anywhere through an Internet connection
    • A single administrator can set up and manage multiple locations
    • Virtual local numbers from the U.S., Canada and worldwide bring you closer to your customers

    You want your people connected. We connect people!

     

    From a global service provider based in Montreal

    • babyTEL offers voice and fax cloud-based services Canada, the U.S., Europe and Australia
    • Technology built in-house means that we can adapt and apply it quickly to meet your needs
    • We focus on quality, reliability and putting the customer first

    Let us be your telecom makeover advisers. We’ll make you look even better!

     



    Plans


    For anyone who wants the features of an enterprise phone service without installing a switch.

    Choose our Business Phone Service and get:

    • All the expected features as if you had installed an on-premise switch
    • A telephone number for your company, and individual numbers for every user
    • An automated attendant for your business, programmable to your needs
    Order Now

    $27.00

    All-In Extension Phone Included

    LIMITED TIME OFFER Ideal for regular users who want all the standard features at a fixed monthly cost

    All-In Extension with Phone Included$27.00

    LIMITED TIME OFFER!

    Ideal for regular users who want all the standard features at a fixed monthly cost

    • Unlimited incoming calls
    • Unlimited local and long distance calling to Canada & USA1
    • Yealink T21P E2 IP Phone for $0 *
    Check our low international rates
    1. Excludes Nunavut, Northwest Territories, Yukon, Alaska
    * Should you choose to cancel an all-in extension before 6 months we will automatically bill you for the purchase price of the included hardware. Should you cancel after the 6 month anniversary then the included hardware is yours at no charge.
    See details
    Order Now

    $27.00

    All-In Extension

    Ideal for regular users who want all the standard features at a fixed monthly cost

    All-In Extension$27.00

    Ideal for regular users who want all the standard features at a fixed monthly cost.

    • Unlimited incoming calls
    • Unlimited local and long distance calling to Canada & USA1
    Check our low international rates
    1. Excludes Nunavut, Northwest Territories, Yukon, Alaska
    See details
    Order Now

    $17.00

    Lite Extension

    Ideal for light users, conference rooms and common areas

    Lite Extension$17.00

    Ideal for light users, conference rooms and common areas.

    • 100 minutes of calls across Canada & USA1
    • 3.0 ¢/ minute for excess minutes to Canada & USA1
    Check our low international rates
    1. Excludes Nunavut, Northwest Territories, Yukon, Alaska

    * Taxes, regulatory fees and other applicable charges are extra
    See details


    Benefits



    Your account - easily managed and controlled through our intuitive online portal

    • Easily configure and manage your services online
    • Track your service costs and call history in real time
    • Users can easily access and control personal settings

    It's easy to set up and manage yourself. Still, if you prefer, we’ll set it up for you!

    Our customers REALLY, REALLY LIKE US. Why?

    • Our customers love the support we provide, how fast we react to their needs and how we take action on feedback
    • Our customers love the quality, reliability and options like service continuity and high availability, plus all the extras
    • The expertise we have and the knowhow we share

    And a bunch of really, really cool features and stuff that makes them go ‘yeah baby’!

    babyTEL VS. Traditional phone service providers

    babyTEL Business Phone Service Traditional Phone Service
    Price per month
    $27/User ~ $40/User
    Yearly contract
     
    Set up fees
    $0 ~ $3000
    Maintenance fees
    $0 ~ $500
    Auto-attendant included
     
    Number transfer (porting)
    FREE ~ $200
    Unlimited local calling
    Unlimited Canada calling
     
    Unlimited U.S. calling
     
    Low international calling rates
     
    Ability to choose a phone number outside your local area
     
    Online account management
     

    Call Queue

    A call could be a prospect, a partner or a customer that needs your help!

    An unanswered call could mean a missed opportunity or a lost customer.

    With call queues, you can manage large call volumes and minimize missed calls.

    Give your callers the positive experience they deserve and the option to wait for a representative to answer, or just leave a voicemail message.

    How it Works
    • Add a call queue to support sales, customer service, or admin teams.
    • Manage who gets the calls on the call queue through your babyTEL portal.
    • Include it in your company greeting (Press 2 for Customer Support, Press 3 for Sales).
    • The queued calls are distributed to the next available answering agent in the order received.
    • Choose a call queue size that suits your needs. Call queues come with on hold capacities of 2, 4 or 6 callers. Larger capacities available on request.
    • Callers can leave voicemail when no answering agent is available or if they no longer wish to wait on the line.
    • Add, Modify or Remove call queues as needed for your business.

    Call Queueing is an add-on service Purchase Call Queue licences via the babyTEL Store of the online account portal. There is a monthly recurring charge of $14.95 per Call Queue and a $0.03 charge for each minute of hold time in the queue.

    Triplet Phone - Free for a limited time only!

    Use your VoIP desk phone from your smartphone so you can stay connected with your clients and coworkers no matter where you go.

    • VoIP CALL & TEXT: Use your work phone number to call and text from your smartphone for free* no matter where you are in the world.
    • DESK PHONE MANAGER: Easily manage all your desk phone settings like call forwarding, call waiting, voicemail and more no matter where you are.
    • PRELOADED CONTACTS: Your whole team’s contact info is pre-loaded so you can stop wasting time searching for your coworker's numbers.
    • VOICE TO TEXT: Talk your texts for messaging in a hurry.
    • GROUP CHAT: Start group chats and keep teams up to date faster.
    • PUSH NOTIFICATIONS: Set up push notifications for missed calls, texts and voicemails so you never miss a message.

    *Triplet Phone uses your phone’s Internet connection (4G/3G/2G/EDGE or Wi-Fi, as available). Data charges may apply. Contact your provider for details.

    The smarter way to do business with your smartphone.

    Communicate Faster

    Triplet Transcription

    Send and receive voicemails faster than you can text. Every voicemail is instantly sent as a text transcription and audio recording so you can get the message faster.

    Get the Details

    Complete Conversation History

    Your phone calls and voicemails are shown in your text history so you can see what happened last and quickly pick up where you left off.

    Stay Organized

    Conversation Timeline

    View, search and manage your texts, voicemails and calls in one complete timeline so you can quickly find the details you’re looking for.



    Features


    A Better Business Phone Solution

    Benefit from a better business phone solution without the hassle of on-premise PBX procurement, setup and support process.

    Quality and Reliability

    Your business can rely on our in-house designed high-availability infrastructure, thanks to redundancy, security, optimization and around-the-clock monitoring.

    Multiple Locations Serviced

    Connect multiple office locations, home workers and road warriors, to the same centrally-managed IP-PBX.

    Free Calls

    Make FREE calls to your enterprise users or other babyTEL users anywhere in the world – without paying long distance charges.

    Virtual Numbers

    Set up a unique, local phone number wherever you do business. Create local numbers for each office or employee. You can also keep your existing number.

    Simultaneous Ringing

    Your desktop phone and Triplet Phone all ring simultaneously – You pick up on the phone that is convenient. You may even opt to have Triplet Phone replace your desktop phone.

    Triplet Phone

    Triplet Phone lets you take your VoIP desk phone anywhere you go so you can stay connected with your clients and coworkers no matter where you are. Free for a limited time only!

    Voicemail & Voice-to-Email

    Record a personal greeting and access your voicemail messages by phone or by email.

    Voicemail Transcription

    Receive a text transcription of your voicemail along with the audio attachment right in your email. Now you can search your voice messages as you do emails. Save time and quickly respond to messages no matter where you are. Voicemail Transcription service is fully automated.